Contact Us 

Have an STA question on your mind? We'd love to help! Please review our FAQ page, which contains the answers to many of the questions that we receive, or look below to find the correct contact person.

Second Time Around Corporate Office
560 Harrison Ave, Suite 501
Boston, MA 02118

For online account inquiries, customer service support or general questions/comments, please contact our Consignor Relations Team.

For any press inquiries, please contact: [email protected].

For any real estate inquiries, please contact: [email protected].

To join the Second Time Around team, check out our Careers page, or send a resume and cover letter to [email protected].  

Are you a retail store that has excess inventory of clothing, shoes or accessories? Please contact: [email protected].  

For store account inquiries (including questions about consigned items and payment dates) or to book an appointment, please contact the store at which you consign directly. To contact staff at any of our store locations, please call them at the number listed on their store page.  

Privacy Policy

Second Time Around Privacy Policy
At Second Time Around, we respect your privacy. Any and all information collected on this site will be kept strictly confidential and used only for communications from Second Time Around, and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to. If you no longer wish to receive emails from Second Time Around, you can click unsubscribe at the bottom of our email communication, or contact [email protected].

Should you have questions, clarifications or suggestions about our Privacy Policy, please email us at [email protected].

Charitable Donations Policy

Second Time Around is dedicated to serving the community and participating in charity when possible. We strive to donate our time, funds, and expired merchandise to organizations that match our vision for our contributions.

Due to overwhelming solicitations, we are unable to contribute to every opportunity presented to us. Instead, Second Time Around looks to partner with nonprofit organizations that fit within the company's brand and mission as an upscale consignment retailer.

Right now, we are working with Goodwill, Salvation Army and Dress for Success, each of which use retail to reach those in need. It is organizations like this that uphold the charitable mission of STA, and we are proud to partner with them.

Approval Process:

All contribution opportunities will be reviewed carefully. Factors that we consider are the organization's presence within STA's key demographic and tie-in to style or retail.

If you feel like your organization meets these expectations, please send an email to [email protected] outlining your organization's mission and outreach project where support is needed. Please include "Charitable Opportunity" in the subject line to ensure timely consideration. Also include your organization's marketing plan and audience for the event when applicable to help us get a complete vision of the opportunity.

Can't find your answer here?  Submit your question below.


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